Abstract
Due to the multiplicity of administration in urban management in Iran and with the aim of feasibility of implementing the integrated urban management, this study evaluates the impact of information system (IS) quality and IS integration on performance of Tabriz metropolitan municipality, Iran, as the trustee of urban affairs. The quantitative method was applied using survey questionnaires that have been conducted based on the relevant literature. SPSS software was used to perform regression and covariance analyses to analyze the collected data (80 valid responses) as well as the relationships among the components of the conceptual research model. The quantitative data for this research was limited to the Tabriz municipality's ICT experts (all experts of Statistics and Information Technology organization). The results prove positive relationships among IS quality, IS integration and the organizational performance. Additionally, the findings reveal that IS integration fully mediates the relationship between IS quality toward organizational performance. The originality of this study lies in examining the integrated urban management in Iran from the perspective of urban information infrastructures (urban information systems) for the first time.
Published Version
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
