Abstract

SUMMARY The Internet as a new form of media is impacting tourist information provision and acquisition. A better understanding of the use of the Internet and other information sources by tourists will benefit the marketing efforts of destination organizations. Based on a general consumer behavior theory by Berkman and Gilson (1986), this study examined the relationships between tourists' use of the Internet vs. other information sources and their characteristics. It was found that demographic characteristics of gender and household income and situational factors of trip purpose and travel party type were significantly related to tourists' choices of information sources; and such behavior was associated with their trip outcomes of accommodation types and expenditure. The study's implications were discussed in the context of destination marketing.

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