Information quality prediction model based on six sigma in biomedical engineering: A study of hospital information system in the immanuel hospital

Abstract

Hospital known as a public institution that provides health services and proper health facilities for the society. Because of the over-demand health services which not coupled with a proper health service system, the hospital feels overwhelmed to resolve it. Mainly, hospital already used Hospital Information System (HIS) as one of the biomedical engineering application for helping to manage the information flow. Biomedical engineering has a concern in the quality system that may impact in the safety and effectiveness over the health services in hospital. One of the key elements to determine the level of health service is information quality. By the improvement of information quality, the quality of health care would improve to support the patient's satisfaction. Six Sigma used as a for information quality to reduce information variance in health care. Prediction is also used to help develop a solution towards information quality problems.