Information perspective for understanding consumers’ perceptions of electric vehicles and adoption intentions

Abstract

This research aims to explore the relationships between electric vehicle (EV)-related information (e.g., environmentally friendly information and performance and attribute information) and consumers’ perceptions (perceived value and perceived trust) of EVs and adoption intentions. Based on survey data from 343 respondents, this research indicated that environmentally friendly information and performance and attribute information regarding EVs are positively associated with consumers’ perceived value and perceived trust of EVs. However, the positive relationships between environmentally friendly information and performance and attribute information and consumers’ perceived value and perceived trust are dependent on information quality. Information quality positively moderates and strengthens the relationships between EV-related information and perceived value and perceived trust. In addition, perceived value and perceived trust are positively associated with consumers’ intentions to adopt EVs. On the basis of the research findings, policy implications and suggestions to further promote EVs are discussed.