Abstract
The purpose of the study was to investigate the conduct of information operations in Kuwait. One of the top executives or managers from each of the 39 companies, which volunteered to participate in the study, was interviewed. Participant input was sought on a carefully designed questionnaire, containing 19 questions, covering the scatter of information operations. It was noted that most of these companies were engaged in a number of activities for determining user needs and collecting, organising, servicing, packaging, searching and retrieving information from formal and structured information sources. Against this backdrop, the absence of any information unit or professional was quite significant. Little activity was also noted in the use of Web technology and Internet utilities. Another finding, worthy of the attention of the policy makers, was related to little activity in the organisation, control and use of the internal information sources of these companies.
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