Information Life Cycle Management and Organizational Excellence of Telecommunication Firms Rivers State, Nigeria

Abstract

This study examined the relationship between information lifecycle management and organizational excellence of telecommunication firms in Port Harcourt. A sample size of one hundred (100) employees of the four telecommunication giant were selected from the population using random sampling procedure. Information life cycle management was measured by tasking, data sourcing and data transformation while organizational excellence was proxied by customer focus, innovation and commitment data were sourced through questionnaire administered to the employees of the telecommunication firms. The study adopted the quantitative method of data analysis which means that the gathered data from the retrieved research questionnaire was analyzed statistically and in three phases’ namely descriptive analysis, univariate analysis and bivariate analysis. The study found positive and significant relationship between inflation life cycle management dimensions and measures of organizational excellence. It is, therefore, recommended that management attention need should be directed to information management life cycle and system integration.