Abstract
This paper examines the extent of similarity, if any, between Japanese and American organizations in their modes of information exchange. The usage of traditional patterns (verbal, documents, conferences) and computer based information technologies (computers, electronic ordering systems, local area networks, point of sale systems and value added networks) between firms and their downstream channel partners are explored. While there are no differences between countries in traditional communication modes, the U.S. firms are found to adopt new information technologies more readily than the Japanese.
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