Abstract
The design and development of information dashboards are not trivial. Several factors must be accounted; from the data to be displayed to the audience that will use the dashboard. However, the increase in popularity of these tools has extended their use in several and very different contexts among very different user profiles. This popularization has increased the necessity of building tailored displays focused on specific requirements, goals, user roles, situations, domains, etc. Requirements are more sophisticated and varying; thus, dashboards need to match them to enhance knowledge generation and support more complex decision-making processes. This sophistication has led to the proposal of new approaches to address personal requirements and foster individualization regarding dashboards without involving high quantities of resources and long development processes. The goal of this work is to present a systematic review of the literature to analyze and classify the existing dashboard solutions that support tailoring capabilities and the methodologies used to achieve them. The methodology follows the guidelines proposed by Kitchenham and other authors in the field of software engineering. As results, 23 papers about tailored dashboards were retrieved. Three main approaches were identified regarding tailored solutions: customization, personalization, and adaptation. However, there is a wide variety of employed paradigms and features to develop tailored dashboards. The present systematic literature review analyzes challenges and issues regarding the existing solutions. It also identifies new research paths to enhance tailoring capabilities and thus, to improve user experience and insight delivery when it comes to visual analysis.
Highlights
Information dashboards are nowadays key tools for understanding and extracting knowledge from large datasets, but they can take many forms
HOW HAVE EXISTING DASHBOARD SOLUTIONS TACKLED THE NECESSITY OF TAILORING CAPABILITIES? The first research question tries to answer, which are the trends when it comes to tailoring an information dashboard
The selected works were categorized in terms of their tailoring process
Summary
Information dashboards are nowadays key tools for understanding and extracting knowledge from large datasets, but they can take many forms. Identifying what is and what is not an information dashboard can be confusing in some cases, an information dashboard can be defined as a set of (visual) resources that enable its audience to understand and/or reach insights regarding the data being displayed [1]–[3]. Their capabilities try to cover the exploitation of datasets and to provide a proper user experience to ease knowledge discovery. A ‘‘one size’’ dashboard, valid and useful for every possible user profile would be ideal, it is utopic; not every user is driven by the same goals, not every
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