Abstract
In the paper is presented formalization of the controlling and connecting processes for in the conflict condition with the system of destabilizing influences. The quality of control in the organizational and technical system is matched to the stability of its communication system. It is showed match to reduce of the relevance and com-pleteness of the transmitted information in the control system with decrease of the reliability, timeliness and volume of information transmitted through the communi-cation system in condition a information conflict. A new indicator "information damage" is proposed in paper and it is shown that this indicator can estimate of the reduction of the quality of information support for controlling processes. Brief analysis of other studies that are aimed at developing generalized models of infor-mation conflict is carried out. Directions for further research are outlined.
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