Information Communication Technology (ICT) and Organizational decision making of Federal Parastatals in Nigeria

Abstract

The study investigated information communication technology (ICT) and organizational decision making of Federal Parastatals in Nigeria. Specifically, the study sought to: investigate the relationship between mobile phone communication technology and organizational decision making; identify the relationship between e-mail communication technology and organizational decision making and ascertain the relationship between video and web conferencing communication and organizational decision making. Research design for this study was descriptive survey. Study area was Enugu. The sample size of 323 respondents was drawn from population 5690 employees from selected federal Parastatals namely Federal character commission, Federal fire service, Federal housing authority, National Bureau of statistics. The instrument of data collection was questionnaire. The data analytical techniques were arithmetic mean, standard deviation and correlation statistics. The empirical results show that mobile phone communication has significant relationship with organizational decision making of Federal Parastatals in Nigeria (r-statistic = 0.761; P-value < Sig-value (0.05); e-mail communication has significant relationship between e-mail communication with organizational decision making of Federal Parastatals in Nigeria (r-statistic = 0.750; P-value < Sig-value (0.05) and video and web conferencing communication has significant relationship with organizational decision making of Federal Parastatals in Nigeria (r-statistic = 0.890; P-value < Sig-value (0.05). The study concluded that information communication technology (ICT) has positive and significant relationship with organizational decision making of Federal Parastatals in Nigeria. The study recommended that management of federal parastatals should increase training of employees in ICT utilization should be adequately carried out hence operational efficiency, quality service delivery, sustainable competitive advantage and improved performance will be the outmost benefits to be derived.