Abstract
The historical development of information and referral services is presented, along with an analysis of the activities in which agencies identifying them- selves as information and referral centers are currently engaged. From this perspective, a program for information and referral services is presented which has two primary purposes: facilitating client access to human services and obtaining data for the planning of human services. The strengths and limitations of this program are discussed in terms of its role in bringing about coordination of human services. It is suggested that present-day information and referral services may simply be a transitional service in the development of a centralized intake, assessment, and referral agency.
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