Information and communication technologies (ICTs) for effective educational service provision in public senior secondary schools in Rivers State, Nigeria

Abstract

The research examined how information and communication technologies (ICTs) are used in public senior secondary schools to provide effective educational services in Rivers State, Nigeria. Descriptive survey design was adopted in the study. The population consisted of seven thousand, one hundred seventy-nine (7179) teachers and administrators from which a sample of seven hundred and eighteen (718) (10%) was used for the study. For the purpose of collecting data, a self-constructed questionnaire entitled: "Use of Information and Communication Technologies for Effective Educational Service Provision Questionnaire (UICTEESPQ)” was used. The research questions were answered with mean and standard deviation while the hypotheses were tested using z-test at a 0.05 level of significance. The revealed ICT tools such as projectors, radios, and televisions were not used to their full potential because of a lack of appropriate skills, a shortage of ICT support personnel, and a lack of funding, among other factors. It was therefore recommended, among others, that periodical evaluation of the present information and communication technology tools should be used in order to identify information and communication technology that is urgently required in public schools in Rivers State.