Abstract

AbstractThe enhancement and promotion of cultural heritage through the adoption of Information and Communication Technologies (ICTs) represent today some of the most important research issues with a wide variety of potential applications. In the current context, technologies and social media become strong allies for places that need to promote the most remarkable aspects of their cultures to attract visitors and, consequently, stimulate their economies. The aim of this paper is to analyze what kind of information technologies and communication approaches are used, as well as their purpose in a time span of 10 years. Additionally, it is intended to understand how these tools are evolving and to understand their current direction. The methodology used in this paper will be the analysis of 22 articles from a total selection of 58 articles. From the analysis of the collected data, we understand that over the last decade the technologies to be used in the context of cultural heritage have been diversified, highlighting social networks and augmented reality being the digital approaches with more trend. Additionally, it was verified that the ICTs analyzed had as main purpose the promotion of cultural heritage. Concluding that the evolution is governed by the trends, so there is a need for readjustment so that visitors and communities have interest in cultural heritage.KeywordsInformation technologiesCultural heritageCommunicationDisseminationPreservation

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