Information and analytical support for making well-informed administrative decisions in civil protection system

Abstract

Purpose. To substantiate the basic requirements for information and to develop a quality evaluation method of the civil protection information and analytical support system operation in public administration. Methodology. During the research, a set of general and special methods were used: regular observation and comparative analysis, content analysis, logical generalization, quantitative and qualitative comparison, scientific abstraction and systematization. Aquality evaluation method of the civil protection information and analytical support system operation was applied, which led to outlining the quality of information as sufficient, corresponding with situation changes, and significant information for appropriate decision-making by the head of authority under certain conditions. Findings. The basic information requirements are substantiated and its quality is defined as a set of characteristics (adequacy, completeness, responsiveness and utility) that outlines the degree of its suitability for achieving the goals of the information and analytical support system in civil protection. The quality evaluation method of the information and analytical support system operation in civil protection during emergencies was elaborated; it allows evaluating quantitatively the correspondence of the quality of system operation with the requirements stipulating usage of the integrated indicator the extent of information and analytical support for the authority concerning its activity arrangement in emergencies. The obtained results of quality evaluation of the civil protection information and analytical support system operation were proposed to determine the rational method of its operation during the decision-making process by the head of authority under certain conditions. Originality. The evaluation criterion was defined: achieving the condition when the extent of implementing the information and analytical support is higher or equal to the required one and provides for further evaluation of the operation methods of the system. Practical value. It is proved that attaining the criterion of information and analytical support system operation quality in civil protection is a connecting link to the methodological approach. Therefore, there is a possibility to determine a rational method of the system operation using the hierarchical model of alternative method comparison taking into consideration analytic hierarchy process (AHP), which ensures the head of authority to perform the assigned tasks qualitatively, completely and timely.