Abstract

Information and Communications Technology assessment is important before the implementations of several IT-related programs such as the development and proposed eLearning Framework. The main objective of this study is to determine Information & Communications Technology (ICT) Infrastructure’s Level of Implementation as Perceived by the faculty and students based on the following criteria: Computers; Network and Internet; Display Screen and Peripherals; Software and Information System. Master students with a background in Information Technology and all academic staff of Open University Systems are the respondents. All academic staff and selected students with Information Technology background are invited to participate in the survey by answering an online form. Based on the result, ICT Infrastructure of PSU Open University Systems has moderately implemented and needs an improvement-based result. It is therefore concluded that ICT Infrastructure is moderately implemented except for Network and Internet which is an external factor that is uncontrollable. It is recommended that a follow-up study should be conducted to determine the improvement in the future.

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