Abstract

This study examined information acquisition and utilization as determinants of organizational effectiveness of managers in large-scale manufacturing companies specializing in industrial and domestic products in Nigeria. The questionnaire was used for data collection from the 360 sampled managers out of which 332 responded and the copies of their questionnaire were found valid for analysis. The study found that the studied companies had moderate organizational effectiveness. Information acquisition, information sources and services’ utilization had significant relationship with organizational effectiveness of the respondents. However, information acquisition, information sources and services’ utilization of the managers had significantly determined organizational effectiveness of the manufacturing companies specializing in industrial and domestic products in Nigeria. It was therefore recommended that the management and board of directors of the companies should encourage their managers to acquire relevant information and use it to improve their organizational effectiveness. In addition, corporate library staff should provide effective information services to the managers so as to improve organizational effectiveness of their companies.

Highlights

  • Information which is defined as knowledge in communicable form, is recognized today as one of the essential resources like land, labour, capital, machines and energy necessary for achieving organizational effectiveness

  • This study revealed that organizational effectiveness had significant correlations with information acquisition, information sources utilization and information services utilization of managers in large-scale manufacturing companies specializing in the production of industrial and domestic products in Nigeria

  • The information needs of managers in industrial organizations are diverse in nature and they are available within their business environment such as legal, economic, geographical, educational, political, social, technological and cultural

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Summary

Introduction

Information which is defined as knowledge in communicable form, is recognized today as one of the essential resources like land, labour, capital, machines and energy necessary for achieving organizational effectiveness. Information accessibility and utilization assist managers in manufacturing companies to better position their firms to meet current and future requirements by identifying and strengthening key functions such as planning, organizing, directing, decision making and controlling; and by developing, assessing and executing alternative structure options targeting at improving organizational effectiveness. Managers in manufacturing firms may acquire and use relevant information devise mechanisms for production control standards to determine various levels of resource utilization and thereby to reduce costs of production of goods. Information acquisition and use of managers for fostering organizational effectiveness in any business organization may be constrained by their level of information availability, accessibility, information literacy skills and cognitive ability. Information acquisition may be defined within the context of this study as gathering of knowledge in communicable form capable of improving organizational effectiveness of managers in manufacturing companies

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