Abstract

Background: The study of organizational complexity of the assumption that public policies affect the work culture. In this regard, the literature shows that the objective variables -availability, income, resources, investments, rates and subjective variables –needs, expectations, opportunities, capabilities– without considering community factors such as identity, trust, sense of belonging, trust, cooperation and satisfaction. Objective: Specify a model for the study of informal employment around the processing of municipal waste. Method: What are the dependency relationships between objective and subjective variables relating to the processing of municipal waste in an informal organization of pickers? Which answers this question hypothesis assumes that an increase in the levels of the objective variables affects an increase in levels of the subjective variables. a non-experimental, cross-sectional and descriptive study with a non-probabilistic data selection Tax Administration System (SAT) was conducted. Results: The model specified ⌠ α = 1.8; β = 1.8; δ = 1⌡ showed a non-linear path, self-organizative and a limit cycle disturbance that opens up possibilities for qualitative interpretation of relations between authorities and citizens regarding the problem of municipal waste processing. Discussion: the importance of community variables included in the model to explain scenarios suffering and social cooperation to narrow the problem to isomorphism, negentropy and entropy warns.

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