Abstract
Information warfare is a type of strategic communication realized through models of power such as soft and sharp power. Investigation provides evidence sustaining the theoretical framework and premise that the essential models of power are not just the ability, capability and intent, but also the means, method or technique of both states and non-state actors. The example of a dispute between Israel and Hamas in Gaza, from December 2017 to March 2018, shows Israel wielding soft power and Hamas wielding sharp power. This article reviews the models of power, then uses the methodology of the narrative and counter-narrative of Israel and Hamas to show their information warfare campaign. Hamas, a non-state actor, succeeded in gaining sympathy, but was unable to utilize this to further any other objectives. Winning an information battle by soft or by sharp power does not mean that the conflict is over. The conclusion shows that non-state actors, e.g. Hamas, that prioritize control over openness are deficient in soft power projection, so use sharp power to create distraction by the key attributes of expression and manipulation of mass media and public sensitivities, rather than by the attraction and persuasion (soft power) used by states, e.g. Israel. In both, all that is required is to instil a perception, even without facts, in the minds of the audience, which includes global leaders, the mass population and media outlets.
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