Abstract
The continuous technological revolution has opened new business avenues and payment systems that most of the population have accepted, especially the younger generation. This study aims to explore and highlight the factors limiting the adoption of online payment systems among the elderly and middle-aged people. The study considers the influence of technological advancements and social media platforms on online payment adoption. Face-to-face interviews were used as the main tool for collecting data from 35 participants, out of which 22 reported using online payment systems. The data collected was analyzed using the Three Scheme Comparison Table. The results from study showed that online payment adoption among the elderly and middle-aged people is limited by various factors, including age, gender, occupation, area of residence, and income. The study also found that the majority of the participants who adopted online payment systems had a monthly income, which suggests that financial stability may be a key factor in the adoption of online payment systems. However, technological advancements, such as the increased availability of mobile phones and access to the internet, have positively influenced the adoption of online payment systems among the participants especially in urban areas.
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