Influencing Factors of ICT Use for Sustainability in Developing Countries—The Case of the Lebanese Private Sector

Abstract

Research has shown that information and communication technology (ICT) has a tremendous effect on organizations. This paper aims to investigate the ICT adoption within firms and propose a theoretical framework related to factors that influence employees’ intentions to continue using it while working on their implications towards a sustainable economic, human and environmental world. Towards this end, a survey is designed and distributed to 218 Lebanese persons working in different sectors and industries. The findings of the structural equation model (SEM) indicate that the higher the hedonic value, facilitating conditions within the firms, social influence and team work in the working context have a strong positive impact on intentions to use ICT and continue using it in any context within the firm or outside it. The results offer several theoretical and practical implications, providing some insights for developing countries to commit to sustainable and inclusive world through ICT Adoption. The originality of this research is to study the correlation between ICT adoption in firms and a sustainable environment in the society. More importantly, the paper suggests a framework that focuses on different variables from the technology acceptance models and reveals their impact on employees and their intentions to use technology.