Abstract
The objective of this study is to identify factors that lead to unwanted business results when present in project and operation portfolio management. As such, a systematic literature review was conducted, with selection by title, keywords, database selection, reading, content analysis, and adherence to the proposed objective. Twelve factors were consolidated, resulting from an analysis that encompassed 32 market segments in 25 countries. The originality of this study lies in the consolidation of several factors, identified in the SLR, related to four processes, in a single document. As an academic contribution, it may be as a reference for new studies on the subject. Finally, the premature identification of influencing factors in organisational processes can contribute to the deployment of actions that may or may not enhance such factors, as appropriate, giving greater robustness to the strategic decisions and the work of the teams.
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