Influences on the quality of supervisor–subordinate relations: The role of time‐pressure, organizational commitment, and locus of control

Abstract

AbstractDespite a growing literature devoted to the study of differences in the quality of leader–member exchange, little empirical evidence is available concerning factors that influence the degree of differentiation among leader–member dyads on the dimension of quality of working relationships. As time‐pressure has been suggested as one potential influence, the impact of time‐based stress on leader–member exchange was examined with a sample of 138 loan officers representing 24 bank branches. Results indicated that unit‐level variability on leader–member exchange was inversely related with time‐based stress, while unit‐level mean on leader–member exchange was positively related with time‐based stress. Additionally, leader–member exchange acted as a mediator of the relation between employee locus of control (a suspected antecedent of dyadic quality) and organizational commitment (a suspected outcome), while employee locus of control correlated with leader–member exchange, and leader–member exchange correlated with employee organizational commitment. The results suggest the usefulness of considering time‐based stress in conjunction with current models of leadership.