Abstract
Leaders’ role is significant in motivating employee performance. The present study examines the influence of transformational leadership and public service motivation (PSM) on task performance of nurses in three southernmost provinces in Thailand. Based on the data collected from 813 nurses in public hospitals, the results showed that the proposed model was well-fitted to the empirical data. The results of the study indicated that transformational leadership and public service motivation had effects directly on both task performance and contextual performance. Furthermore, transformational leadership had indirect effects on task performance and contextual performance through public service motivation. These findings suggest that nurses’ job performance could be enhanced by the motivational influence of their immediate leaders.
Highlights
The unrest in the three Southern border provinces of Thailand has continued to be an important problem for the country, which has immeasurably affected the area in terms of life and property, mental health, culture and the way of life
The overall measurement model was well-fitted to the data (χ2/df = 2.076, comparative fit index (CFI) = 0.978, GFI = 0.953, Tucker-Lewis Index (TLI) = 0.973, and root mean square error of approximation (RMSEA) = 0.040)
The results showed that transformational leadership was positively correlated with both task and contextual performance
Summary
The unrest in the three Southern border provinces of Thailand has continued to be an important problem for the country, which has immeasurably affected the area in terms of life and property, mental health, culture and the way of life. Government officials could be an important factor to drive the mechanism in the bureaucracy or the governmental system for solving the problem in the three Southern border provinces. Employees’ behavior is an important factor that promotes their organizational performance (Motowidlo, Borman, & Schmidt, 1997). It is argued that if the job performance of public personnel is recognized and accepted by people in the three Southern border provinces, violence resulted from the unrest in the area should be reduced to some extent
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