INFLUENCE OF TRANSCRIPTION TOOLS ON EFFECTIVE COMMUNICATION IN COUNTY ASSEMBLIES IN CENTRAL REGION OF KENYA

Abstract

The study investigated the influence of transcription tools on effective communication in County Assemblies in Central Region of Kenya. The research adopted a mixed methods approach, incorporating both quantitative and qualitative data collection methods. A sample of 149 participants, comprising County Assembly staff, Members of County Assembly (MCAs), and key informants such as Speakers, Clerks, and Majority Leaders, were selected through purposive and stratified sampling techniques. Data was collected through structured questionnaires and in-depth interviews. The study found a significant positive relationship between the use of transcription tools and effective communication in County Assemblies. The descriptive findings indicated positive perceptions towards the utilization of voice recognition software, transcription foot pedals, and audio digital recorders, with respondents agreeing that these tools facilitated transcription processes and enhanced communication. Inferential statistics, including regression analysis and ANOVA, confirmed the significant positive impact of transcription tools on communication effectiveness. Furthermore, the study revealed a high overall response rate of 85.9%, highlighting the importance of the research topic and the willingness of participants to contribute to understanding the influence of transcription tools. The study's conclusions emphasize the need for continued investment in transcription technologies and training to maximize their benefits in County Assemblies. Recommendations for managerial practices and policy makers include developing clear guidelines, allocating adequate resources, and fostering a culture of transparency. Additionally, the study contributes to the Uses and Gratification theory and the Media System Dependency theory by highlighting the diverse motivations for using transcription tools and the potential for dependency on these tools for accessing legislative information. . The intent of this study is to add to the existing literature and provide additional knowledge on Legislative bodies. Overall, this research provides valuable insights for enhancing communication practices in legislative settings.