Abstract
Background/Aims Nurses will likely encounter a wide variety of situations that can be considered polarities. This study aimed to examine the impact of a polarity management training programme on nurse managers' skills and knowledge of polarity management, and their creative behaviours and intrinsic motivation. Methods A quasi-experimental study using an interrupted time series design with one-group pre and post test was performed. A total of 60 nurse managers participated. Polarity tools (knowledge and skills) and self-report questionnaires of creative behaviour and motivation were applied in collecting data throughout the training programme. Results Respondents' knowledge and skills of polarity management were better following the training programme, with higher levels of creativity and motivation throughout the post and follow-up programme. This was evidenced by correlation and linear regression tests between nurse managers' knowledge and skills and their creativity and motivation. Conclusions This programme can benefit not only nurse managers, but also nursing staff, patients and organisations. This may ultimately improve outcomes for patients, staff and organisations.
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