Influence Of Personal Characteristics On Occurrence And DevelopmentOf Emotional Burnout

Abstract

The article reviewed the specifics of emotional burnout, the leading symptoms and phases of emotional burnout, characterological features that contribute to the emergence and development of a syndrome of emotional burnout. The author analyzes emotional burnout as a complex multidimensional dynamic entity that manifests itself in specific ways and develops for a sufficiently long period of time: the chronic state of emotional, mental, and physical exhaustion. The emergence and development of the phenomenon of "emotional burnout" occurs under the influence of three factors: personal, organizational and role. However, noting the importance of all these factors, we support the idea of the role of personality as leading and determinative. In turn, the individual personality has a complex structure and, in our opinion, includes the following components: individual-typological (characterized by a certain combination of individual psychological features), cognitive (characterized by the level of knowledge and awareness of their personal characteristics and emotional states, skills about objective analysis of psycho-traumatic situations’) and behavioral components (characterized by self-regulation skills of the emotional state and the self-organization of their own work). That is what we consider the prerequisite for the emergence of the phenomenon of emotional burnout, which is confirmed by experimental data.