Influence of partition layouts on speech privacy in open-plan offices

Abstract

Different partition layouts were compared to determine how to increase speech privacy while maintaining communication efficiency between workers in an open-plan office. A preliminary survey was used to determine current usage and conditions of partitions in open-plan offices. The survey results were used to select four partition layouts for testing: face-to-face, parallel, crossed-rod, and orthogonal. A computer modeling was used to test the partition layouts at three different partition heights: 1.2, 1.5, and 1.8 m. The modeling results showed that the parallel- and crossed-rod-type layouts offered the best speech privacy at the lowest partition height, but the differences among layouts disappeared as the partition height was increased. Furthermore, an acoustic field experiment was performed using partitions with a 1.5 m height following the ISO 3382-3 standard. The experimental results showed that the face-to-face layout resulted in the least speech privacy. Based on these results, an open-plan office needs to ensure that workers are spaced a sufficient distance apart and that they do not face each other to ensure speech privacy. Additionally, speech privacy should be considered in the design stage of the office space.