Abstract

Organizational climate can be defined as the perceived attributes of an organization and its sub-systems as reflected in the way an organization deals with its members, groups, and issues. The primary objective of this study is to examine the impact of organizational climate on job satisfaction with reference to logistics firms. The study of organizational climate is necessary for an insight into important dimensions such as communication, cooperation, creativity, employee satisfaction, etc., and these factors determine the effectiveness of the organization. If the organizational climate is favorable, there will be greater organizational effectiveness. The results reveal that there is no significant association between age, knowledge, and enterprise recognition, while gender differences suggest that female employees may be more satisfied with their superiors' responses to issues or problems. A strong, positive correlation is found between the effectiveness of grievance settlement and the satisfaction of top management's decisions related to grievances.

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