Abstract

PurposeThe purpose of this study is to comprehend the influence of the organisational culture on knowledge management (KM) in an automated construction environment.Design/methodology/approachAn abductive research approach is used, constantly matching theories and observations on KM and organisational culture in testing the influence within a building information modelling (BIM)-enabled environment. A questionnaire survey is used for the primary data collection. Simultaneously, expert interviews are conducted to find the rationale through triangulating data. The primary data analysis is conducted through relative importance index (RII) calculation and content analysis.FindingsThe analysis has declared an increment in the level of influence of culture on KM in a BIM-enabled environment when compared to the conventional construction environment. Coordination and integration, strategic direction and intend and organisational learning are the leading cultural factors that have an increased influence on KM with RII values of 0.8730, 0.8540 and 0.8222, respectively. Because BIM is a technology-infused solution in the construction industry, it can be concluded that technical implementations positively shape the organisational culture to improve the KM process.Research limitations/implicationsThe data collection and findings of this research paper regarding the influence of organisational culture on KM are limited to scenarios in the construction industry. Yet, these findings could be implied to similar industries as well, when the KM process is under question.Originality/valueThe study provides the perception of knowledge in terms of the technological implementations such as BIM and organisational culture in the construction industry.

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