Influence of millennials innovativeness on organization change in the hospitality industry in Naivasha sub-county, Kenya

Serah Njoki Njenga,Peter Koome,David Gichuhi

doi:10.20525/ijrbs.v10i7.1390

Abstract

The aim of this study was to determine millennial influence on organization change in the hospitality industry Naivasha sub-county, Kenya. The study was guided by the following specific objectives: determine the influence of millennial innovativeness on organization change. This study used innovation theory. The study will adopt a descriptive survey research design. The current study targets rated hotels in Naivasha. This study targeted 180 respondents the respondents were: 10 Managers, 40 departmental heads from the four departments in the hotels, 10 Millennial and 120 supervisors. Employees of these hotels will be the respondents in the study. Data was collected via a self –administered questionnaires and an interview guide. Validity and reliability were ensured by conducting a pilot test in Narok County. Analysis of data comprised descriptive statistics and regression analysis with the help of SPSS. Results indicate that organizational change in the hospitality industry was positively significantly associated with millennial Innovation change in the hospitality industry. From the findings, the researcher concluded that millennials are innovative and easily come up with new ideas further they are proficient in technology and techno-savvy. .

Highlights

Millennials are those born between 1980 and 2000 who are currently entering the workforce in huge numbers and will shape the workplace for years to come
This paper aims to evaluate the influence of millennials innovativeness on organization change in the hospitality industry in Naivasha sub-county
Majority 90% of the respondents with Std=1.01170 agreed that millennial are proficient in technology and techno savvy while 10% of the respondents disagreed that millennial are proficient in technology and techno savvy

Summary

Introduction

Millennials are those born between 1980 and 2000 who are currently entering the workforce in huge numbers and will shape the workplace for years to come. Technology remained a part of their daily life They claim to have the perfect work-life balance and will not be able to commit until they truly deserve. As a result, they have the most power in establishing an innovation-friendly society. You are truly autonomous thinkers, but you work well in groups (Stanleigh, 2019) This generation continues to set high expectations for itself and its administrators, and if correctly led, can contribute to a slew of positive organizational outcomes. An understanding of Generation Y's motivators, and a regular supply of feedback are required for effective management and usage of this highoutput inventive generation They demand a steep curve and are rewarded with good results, as well as creative and passionate employees who can provide it (Shelter, 2014)

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