Abstract
This study examined the influence of leadership style on Total Quality Management (TQM) implementation effectiveness at Champions Breweries in Akwa Ibom State, Nigeria. Successful TQM adoption relies on leadership approaches that empower employees and catalyse engagement in continuous improvement. However, research shows authoritarian leadership styles focused on control remain prevalent in Nigerian firms, potentially hindering quality management. However, only some studies have quantitatively assessed the linkage between leadership style and TQM success in the Nigerian context. This study, addressed this gap by investigating whether Champions Breweries' leadership style impacted the effectiveness of TQM implementation. Quantitative survey methodology, gathered data from 218 employees on perceptions of leadership behaviours and TQM programme success. Descriptive statistics, revealed that an authoritarian leadership style, characterised by top-down decision-making, command-and-control behaviours, and limited employee empowerment prevailed. ANOVA results demonstrated a significant relationship between this authoritarian leadership style and reduced TQM implementation success. The findings align with studies showing that authoritative approaches focused on control rather than empowerment undermine quality management through reduced engagement and initiative-taking. To strengthen TQM outcomes, Champions Breweries should implement leadership training focused on participative management skills, decentralise organisational structure, and align talent management systems, to participative leadership. The study, provides empirical evidence that leadership style significantly impacts TQM success in Nigerian firms. Evolving from authoritarian paradigms is essential to build cultures of quality, which should be predicted on leadership training, reform performance management and rewards system amongst other as some of the recommendation.
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