INFLUENCE OF KNOWLEDGE MANAGEMENT, ORGANIZATIONAL AND LEARNING ORGANIZATIONAL COMMITMENT TO JOB SATISFACTION AND ITS IMPACT ON EMPLOYEE PERFORMANCE AT THE ACEH TRANSPORTATION SERVICE

Abstract

The Department of Transportation is an implementing element of regional autonomy in the field of transportation which is located under and is responsible to the Governor through the Aceh Regional Secretary. The Department of Transportation has the main task of carrying out regional government affairs in the field of transportation based on the principle of regional autonomy and co-administration. This study aims to analyze the effect of knowledge management, organizational learning, organizational commitment on job satisfaction and their impact on employee performance at the Aceh Transportation Agency. This research is survey research with a quantitative approach, using SEM. The sample in this study amounted to 157 respondents. The results of this study indicate that knowledge management has a positive and significant effect (0.000 > 0.05) or Ha is accepted, organizational learning has a positive and significant effect (0.000 > 0.05) or Ha is accepted, organizational commitment has a positive and significant effect (0.000 > 0.05) or Ha is accepted, knowledge management has a positive and significant effect (0.000 > 0.05) or Ha is accepted, organizational learning perceived by employees also has a positive and significant effect (0.000 > 0.05) or Ha is accepted, organizational commitment also proves that employee performance has a positive effect and significant (0.000 > 0.05) or Ha is accepted and employee job satisfaction has a positive and significant effect (0.000 > 0.05) or Ha is accepted on the performance of Aceh Transportation Service employees. There is an indirect effect of knowledge management namely (0.004 > 0.05) or Ha is accepted, there is an indirect effect of organizational learning namely (0.005 > 0.05) or Ha is accepted and there is an indirect effect of organizational commitment namely (0.000 > 0.05) or Ha is accepted on employee performance through the organizational commitment of Aceh Transportation Service employees. Based on the results of this study, the authors suggest to the Head of the Aceh Transportation Service that the organizational commitment of Aceh Transportation Service employees needs to be further enhanced by means of leaders and employees approaching the community, especially in providing services to the community. Organizational learning also needs to get attention so that organizational learning can increase employee knowledge and can increase employee organizational commitment and employee performance, so what needs to be considered is that employees must be able to try to improve the mental model that is in them