Abstract

This study focused on fashion product internet shopping malls, the area of research is to be expanded through research on eco-friendly agricultural specialized internet shopping malls, and the influence of e-servicescape and consumption tendency of customers using eco-friendly agricultural specialized internet shopping malls on emotional response and behavior intention of customers. As the result of analysis, the following implications can be gained. Specifically, in eco-friendly agricultural goods are subject to offline stores, e- servicescape factors such as aesthetic attraction, spatial functionality, safety of payment, and product assortment are very important factors required in continuous use intention to consumers. In conclusion, functions that consumers need must be prepared and convenience of use must be promoted to vitalize eco-friendly agricultural goods are subject to offline stores for positive consumption emotion to create continuous use intention.

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