Abstract

This research project investigates human resource management practices related to in-formation privacy policy compliance by individuals in banks industry. The results of this survey of 257 bank employees in Korea indicate that certain human resource manage-ment practices within organizations (referred to as developmental-oriented appraisal, externally or internally equitable reward, selective staffing and training for career devel-opment) contribute to a social exchange process. This process is distinct from the formal compliance training procedures and is shown to influence employee perceptions of social exchange to engage in compliance activities, which contributes to behavioral intention to comply with information privacy policies. Implications for managers and researchers are discussed.

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