Abstract
The study aims to measure the influence of financial information systems (FIS) on competitive advantage in organizations listed on the Amman Stock Exchange (ASE). To achieve the objectives of the study, a quantitative approach is used. The study sample adopted in this study is a self-administered questionnaire handled by a study sample of 66 financial managers, internal auditors, information systems managers, and heads of departments in organizations listed on the ASE, categorized by the following competitive advantage variables, including service efficiency, cost flexibility, learning organization, and service variety. The results of the study accept the main hypothesis stating that financial information systems can increase competitive advantage within organizations. In addition, the results show that the service efficiency and learning organization variables have a positive and strong relationship with FIS and are highly influenced by it on the one hand. On the other hand, service variety has a medium relationship, while cost flexibility has a weak and positive relationship. The study recommends focusing on training programs that support employees’ skills in using the financial information systems in all their forms, in line with continuing technological developments and activating creativity in the organization in all its forms to achieve competitive advantage.
Highlights
The use of information technology in organizations is considered one of the most important processes and strategies adopted within an organization, since information technology is the department responsible for organizing the internal, external, financial, administrative, and marketing operations of an organization, saving time and effort for administrators at all levels (Figueroa-Flores et al, 2020)
The study aims to measure the influence of financial information systems (FIS) on competitive advantage in organizations listed on the Amman Stock Exchange (ASE)
The study sample adopted in this study is a self-administered questionnaire handled by a study sample of 66 financial managers, internal auditors, information systems managers, and heads of departments in organizations listed on the ASE, categorized by the following competitive advantage variables, including service efficiency, cost flexibility, learning organization, and service variety
Summary
Astuti and Rahayu (2018) emphasize and non-financial processes to improve their interthat the competitive advantage shall be flexible nal operations and financial performance In their through the possibility of replacing competitive study, it is concluded that the adoption of inforplans and strategies based on data commonly mation systems in all their forms can improve the provided by FIS, since this information is typi- overall performance of the organization. It is proved that IT, along with sys- qualification, experience, while the second pretems, in particular accounting information systems, sents statements related to variables of the study have a positive effect on the competitive advantage of FIS and competitive advantage, namely, service of commercial banks in Jordan, affecting the quali- efficiency, cost flexibility, learning organization, ty and level of banking services provided. The to responses presented by sample participants. table shows that the study sample’s participants have positive attitudes towards statements as
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