Abstract
This study aims to examine the effect of employees’ CSE on their work engagement, along with its underlying mechanisms and boundary conditions. Based on the job demands–resources (JD-R) model and conservation of resources (COR) theory, we propose and test a moderated mediation model that examines IFBL as the mediator and work design as the moderator in the relationship between CSE and work engagement. We use time-lagged data from 231 employees to analyze the data. The results indicate that: (1) CSE is positively related to work engagement of employees; (2) IFBL mediates the relationship between CSE and work engagement; (3) problem solving reinforces the effect of IFBL on work engagement, which consequently enhances the mediated relationship between CSE and work engagement via IFBL. We further discuss the limitations and future research directions of this study.
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