Inequalities on the labour market: BPO and SSC in Poland

Abstract

This article analyses inequalities in the context of gender, parenthood and disability in Business Process Outsourcing (BPO) and Shared Service Centers (SSC) on Poland’s labour market. It characterizes BPO and SSC and the areas of their main business activity and discusses inequalities on the labour market. This article also discusses the results of research on inequalities in gender, parenthood and disability within BPO and SSC; the literature of the subject and these authors’ own empirical research.