Industry 4.0 Maturity and Readiness Models: A Systematic Literature Review and Future Framework

Abstract

Over the last five years, Industry 4.0 (I4.0) has gained a lot of attention from industry leaders, policymakers, and government officials worldwide. In an era where new concepts and techniques are introduced continuously, there is a lack of systematic literature review (SLR) on identifying main dimensions, levels, methods to assess the maturity and readiness level toward I4.0. To address this gap, we have chosen our primary objective to provide a critical review of existing literature on dimensions, methods, levels, and current trends to evaluate the I4.0 maturity and readiness models. A Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) methodology was adopted to make sure that there is no replication and to maintain complete transparency in the review process. A total of 53 papers were deemed relevant for thematic analysis. From the literature, we have found and proposed 10 main dimensions — Strategy and Organization, Manufacturing and Operations, Supply Chain, Business Model, IT, People, Customers, Product, Services, and Culture, to assess the I4.0 maturity and readiness levels of an organization. Further, a conceptual framework was proposed for the same. This study contributes theoretically to the development of I4.0 maturity and readiness models. So far, this is the first review paper on dimensions of I4.0 maturity and readiness models and is expected to give future researchers and practitioners a holistic guideline to design and develop I4.0 maturity and readiness models.