Industrial Product-Service System modelling base on Systems Engineering: Application of sensor integration to support smart services

Abstract

Product-Service System (PSS) has been proposed as a promising value-creation strategy to handle the new market’s challenges. Despite the numerous proposed methodologies, PSS development is still a perennial topic of debates. To solve this issue, either product or service development processes are adopted. Though, a customised development process according to PSS characteristics seems more efficient. In this context, Systems Engineering (SE) could be advantageous since it supports the integration of the interconnected heterogeneous components of PSS. Moreover, industrial PSS is highly tight with the Cyber-Physical Systems (CPSs). This integration improves the manufacturers’ capability in the information capturing and eases the service providing. Consequently, the sensing system, either as a component of service or a service enabler, plays a crucial role in PSS. As a result, managing the interfaces between the sensor, product and service is necessary for PSS integration. This paper aims to explore the idea of using SE recommendation for PSS modelling to integrate different viewpoints in PSS lifecycle. To do so, the deployment of SE to integrate sensing system in PSS has been explored as an industrial use case.