Abstract

PurposeThis study investigates the relationships between the built environments of learning commons and user productivity, such as collaborative and individual work productivity and overall environmental satisfaction.Design/methodology/approachA case study was conducted in a learning commons building at a higher education campus in the USA. The data collection and analysis were conducted with the survey responses of satisfaction with indoor environments and perceived productivity as well as the objective indoor environmental quality (IEQ) measurements. Statistical analysis was performed, including descriptive analysis, principal component analysis (PCA), regression analysis and ANOVA test.FindingsThe study presents that satisfaction with noise level is positively associated with individual productivity. The results imply that the spatial properties of open-plan commons, such as visibility and accessibility, are associated with space users' interactions and collaborative productivity. Overall satisfaction is in a positive relationship with lighting satisfaction, study supporting artifacts and furniture configuration. The results of this study reveal the importance of meeting the standards in IEQ factors on individual productivity and the spatial features preferred by space users that facilitate tasks and activities.Originality/valueThe mixed-method approach, including subjective and objective data collection of IEQ, is rarely utilized to show the relationships with perceived productivity. This study investigates a unique building design feature such as step seats in relation to space use and perceived productivity. The findings inform library leadership about environmental characteristics related to the user experience in learning commons, a new format of academic libraries.

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