Abstract

This research aims to test a concept of individual dexterity in improving individual performance for the digital workplace. Individual dexterity is the ability of individuals to explore fingers and other senses when in contact with information technology devices (finger dexterity) and exploit the idea or ideas to complete the work independently (manual dexterity). A number of 150 respondents who work in creative industries and using information technology-based communication tools to finish their daily job involved in this research. Data was collected using a questionnaire and analyzed using SmartPLS. The results show that individual dexterity is able to predict the performance of individuals who work in a digital environment. In addition, psychological empowering leadership and individual readiness to change play a role as a significant trigger to the formation of individual dexterity which then increases individual performance

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