Abstract
Problems in the delivery of construction are supply chain issues in the procurement area, and not caused by the complexity of the construction industry. In order to prove this, Best Value Procurement has been applied in procuring travel services within pharmaceutical company Boehringer Ingelheim. In this paper the authors propose that there are similarities in the procurement of services at BI and the procurement of construction services. It is proposed that the best value PIPS process makes a procurement officer a professional, able to deliver any service. The BVP PIPS test to deliver travel services increased value and performance and minimized the cost of the service. The conclusion is that the best value PIPS process has great potential to increase the value and performance in the delivery of other services.
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