Abstract

BackgroundHealth system integration is a key component of health system reform with the goal of improving outcomes for patients, providers, and the health system. Although health systems continue to strive for better integration, current delivery of health services continues to be fragmented. A key gap in the literature is the lack of information on what successful integration looks like and how to measure achievement towards an integrated system. This multi-site study protocol builds on a prior knowledge synthesis completed by two of the primary investigators which identified 10 key principles that collectively support health system integration. The aim is to answer two research questions: What are appropriate indicators for each of the 10 key integration principles developed in our previous knowledge synthesis and what measurement tools are used to measure these indicators? To enhance generalizability of the findings, a partnership between Canada and Brazil was created as health system integration is a priority in both countries and they share similar contexts.Methods/designThis knowledge synthesis will follow an iterative scoping review process with emerging information from knowledge-user engagement leading to the refinement of research questions and study selection. This paper describes the methods for each phase of the study. Research questions were developed with stakeholder input. Indicator identification and prioritization will utilize a modified Delphi method and patient/user focus groups. Based on priority indicators, a search of the literature will be completed and studies screened for inclusion. Quality appraisal of relevant studies will be completed prior to data extraction. Results will be used to develop recommendations and key messages to be presented through integrated and end-of-grant knowledge translation strategies with researchers and knowledge-users from the three jurisdictions.DiscussionThis project will directly benefit policy and decision-makers by providing an easy accessible set of indicators and tools to measure health system integration across different contexts and cultures. Being able to evaluate the success of integration strategies and initiatives will lead to better health system design and improved health outcomes for patients.

Highlights

  • Health system integration is a key component of health system reform with the goal of improving outcomes for patients, providers, and the health system

  • Being able to evaluate the success of integration strategies and initiatives will lead to better health system design and improved health outcomes for patients

  • The results showed there was no definitive health system integration model appropriate for all organizations given the complexity of health care service delivery

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Summary

Discussion

The outputs of this knowledge synthesis are a list of indicators reflective of health system integration as established through panel consensus, a collection of detailed measurement tools for capturing each of the indicators, and a final report outlining the advantages and challenges with each indicator and measurement tool and its application for evaluating integration. This study will help stakeholders and policy-makers working in various jurisdictions on health system integration to measure the success of different strategies through appropriate indicators and tools. Use of the modified Delphi technique will mitigate this issue, as panel members will be iteratively choosing indicators considered most important to the research questions. This will ensure a focus on only those indicators that are measurable, relevant, and meaningful. The original proposal for the knowledge synthesis was developed by NDO, ES, and MAL, and all are co-principal investigators on the research. CVB, BSc, BSN, RN, is a PhD student at the University of British Columbia, Okanagan

Background
Comprehensive services across the care continuum
Patient focus
Geographic coverage and rostering
Standardized care delivery through interprofessional teams
Performance management
Organizational culture and leadership
Physician integration
Governance structure
10. Financial management
11. Overall integration
Findings
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