Increasing Productivity through a Combination of Automation and Robotics: A Case Study of Assay Services

Abstract

The Assay Services Department at Genentech, Inc., is a service laboratory that performs drug level measurement and antibody testing in support of pre-clinical animal studies and human clinical studies. As the number of Genentech products has increased, so have the number of studies, resulting in an annual increase in the number of samples generated and an increased demand for assay support. Assay Services has addressed this by increasing the efficiency and productivity of sample handling and assaying through the automation of various procedures. All sample dilutions are now done by automated dilutors, reducing the number of reassays and virtually eliminating the repetitive stress of manual sample dilutions. In addition, two complete ELISA robot stations have been in use over the last two years that have increased throughput by increasing the number of plates per run (a robot can assay ten to fifteen 96-well microtiter plates per run), and by allowing assays to run overnight without requiring the presence of lab personnel. The net gain from the automation efforts has been to double the number of samples run without increasing the number of lab personnel.