Increasing diversity, awareness, and inclusion in corporate culture: investigating communities of practice and resource groups among employees

Abstract

PurposeThis paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.Design/methodology/approachThis briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.FindingsDiversity is increasing and there are huge benefits to organizations in supporting this, both for their employees and their customer base. A means of providing support to employees is the creation of employee resource groups (ERGs) which provide a safe community to discuss issues, have a voice, increase visibility, and receive learning and development opportunities, both formally and informally. ERGs can raise awareness throughout the organization to non-members and business leaders alike, reducing stereotypical thinking and increasing integration. This has wider benefits in terms of reducing employee turnover and creating an inclusive, productive workforce.Practical implicationsThe paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.Originality/valueThe briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information, and presenting it in a condensed and easy-to-digest format.