Incorporation of lean methodology into the delivery of clinical training of advance nurse practitioners in urgent care

Abstract

This pilot study was designed to investigate the ability of incorporating lean methodology into the delivery of medical education. The project worked within the academic remits of the University College Dublin (UCD), Master’s in Advanced Practice (Nursing) program, which provided the academic rigor for the project. Practical and procedural skills were taught based on an adapted version of the RNZCUC’s core skills list (CSL) Using a combination of Kaizen Burst (rapid improvements) in teaching skill sessions and Kanban Pull (the voice of the consumer), the project incorporated both lean methods into the delivery of teaching skills and knowledge. These techniques allow for better understanding, easy retention, and accelerated learning. This allows for a better learning experience to those completing the training program feeling confident in utilizing the skills learnt to treat patients presenting to urgent care clinics appropriately The project has shown a potential method for training of Advanced Nurse Practitioners (ANPs) to an accredited standard in urgent care with the use of lean methods in the delivery of skills and knowledge training. The ability for institutions to upskill and train the workforce would provide added benefits for workforce recruitment, development, and retention.