Abstract

The graduates of vocational pre-service teacher education are expected to possess appropriate pedagogical, theoretical and practical skills. As part of the academic curriculum, all students should do two kind of apprenticeship programs: an industrial training and a teaching practicum at school. These programs providing students with the exposure to a real working environment in the industry and vocational schools. Thorough this program, the industry and the school could assess the student teachers’ competences in their subject-related skills. Therefore, this study aims to identify feedback from the employers during the apprenticeship in order to determine their expectations toward the practical skills of vocational student teachers using Quality Function Deployment (QFD) approach. The employer’ feedbacks are then translated into technical requirements which specifying the actions required in teaching and learning process. The QFD help the education institution to identify the gaps in the curriculum based on the requirements from the school and industry.

Highlights

  • The pre-service teacher education institutions prepare prospective graduates to be a teacher which possess capability in the specific skills

  • Therefor to understand customer expectations required an analysis method, one of them is the Quality Function Deployment (QFD) which is a structured approach to defining customer needs and translate it into a plan to meet those needs (Mukaddes et al, 2012)

  • Through QFD method done step analysis perspectives from the world of work to determine the request as well as the expectations of consumers who will be processed to take action to perform the repair learning program and activities with the aim of improving the competence of college students so when pass can become a qualified graduate from the workforce

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Summary

INTRODUCTION

The pre-service teacher education institutions prepare prospective graduates to be a teacher which possess capability in the specific skills. It is important that the higher education institutions to evaluate the expectations of the industry toward their graduates. Therefor to understand customer expectations required an analysis method, one of them is the Quality Function Deployment (QFD) which is a structured approach to defining customer needs and translate it into a plan to meet those needs (Mukaddes et al, 2012). Through QFD method done step analysis perspectives from the world of work to determine the request as well as the expectations of consumers who will be processed to take action to perform the repair learning program and activities with the aim of improving the competence of college students so when pass can become a qualified graduate from the workforce. In the implementation of teaching and learning activities, the industrial and educational internship are intended to provide benefits for students with how to do the real work experience approach

LITERATURE REVIEW
METHODOLOGY
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CONCLUSION
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