Abstract
A one-day Watson's caring theory educational seminar was presented to 10 staff nurses from a community hospital with the intent to improve patients' perception of care. A quasi-experimental design was employed, using descriptive statistics and t tests to compare measures of perceptions of care pre and post the educational session. A statistically significant increase in nurse's confidence in caring attitudes and behaviors was found as measured by the caring nurse patient interaction scale nurse version (CNPI-70N). Increases in Hospital Consumer Assessment of Healthcare Providers and System (HCAHPS) scores for nurses, on treating patients with courtesy and respect and for nurses listening carefully to patients, were also realized for the majority of units involved.
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