Abstract
Usually, sentinel events and gender are useful variables to propose appropriate intervention strategies for promoting public health. The Italian legislation has incorporated aspects of the scientific literature of stress into law 81/08 and the ministerial circular of November 18, 2010, obliging the detection of work-related stress with specific reference to gender and working environment characteristics. Specifically, the Italian law requires the discovery of sentinel events in the working environment. This study evaluates the role of sentinel events in the detection of work-related stress in relation to gender. The sample includes 249 Italian subjects of a debt collection company divided into two groups (male and female) and distributed in two different categories: Inside Sentinel Events and Outside Sentinel Events. A multifactorial questionnaire, the Organizational and Psychosocial Risk Assessment (OPRA), was administered. The application of two-way ANOVA did not show any statistically significant differences due to gender between the subjects who belonged to the sentinel events group and those who did not belong, as assessed by the Risk Index, the Inventory of Source of Risk, and variables linked to work conditions (work function and seniority). Significant differences were found between men and women only on the index of physical and mental health. Subsequently, three performed linear regression confirm the same results.
Highlights
In the literature, there are several contributions that have enriched the scientific debate by defining theoretical models and tools for its detection. Karasek (1979) developed the Question-Control model to explain that individual working conditions do not lead to the manifestation of stress-related diseases, but their interaction might (Magnani & Majer, 2011)
Studies show that the simultaneous presence of high “job demands” and poor job control is often associated with malaise and with a low level of job satisfaction
It is comprised of individuals who fall into the following risk categories: Inside Sentinel Events (ISE) and Outside Sentinel Events (OSE)
Summary
There are several contributions that have enriched the scientific debate by defining theoretical models and tools for its detection. Karasek (1979) developed the Question-Control model to explain that individual working conditions do not lead to the manifestation of stress-related diseases, but their interaction might (Magnani & Majer, 2011). Cooper and Marshall (1976) define the sources of stress in terms of “pressures” from the environment that affect individual-level psychophysical states, resulting in reduced work, performance, absenteeism, and poor job satisfaction (Gilboa, Shirom, Fried, & Cooper, 2008; Magnani & Majer, 2011). These sources can be divided into five categories: intrinsic sources at work (e.g., noise, lighting), role-related factors, career development (CD), work relationships (relationship difficulties), and the structure and organizational climate (constraints on decision making, budget, participation). It is known that job satisfaction is linked primarily to characteristics of the work environment rather than to individual variables (Cotton & Hart, 2003; Kohantorabi & Abolmaali, 2014; Lee et al, 2012; Xanthopoulou, Bakker, Demerouti, & Schaufeli, 2007)
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
