Inclusive-Empathy in Leadership

Abstract

The unexpected rapid change in the workplace revealed one simple truth: Sizeable benefits exist when leaders show inclusive-empathy. Given current developments in the way people work with technology and within society, inclusive-empathy needs to be adapted. How do leaders begin to show inclusive-empathy if this was never the case beforehand? And what tactics can be used to continually display inclusive-empathy in challenging times? A leader needs to understand and reflect upon the patterns and routines that may have quietly manifested at work and the interactions with others that follow on. This is easier said than done, and in practice it is quite a challenge to identify patterns via self-reflection. In this article, we introduce one practical tool that incorporates reflections as well as opportunities for behavior change in order to assist leaders on the journey of increasing inclusive-empathy.